Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Charters Team within the Network and Scheduling Division.
• ​Responsible for quoting, contracting, planning, and executing charter flights all the while providing exceptional customer service to charter clients. Additionally, analysts will take on projects focused on analyzing and developing our charters business model and processes to better align to American’s core business by working collaboratively with all groups inside Network Planning, all operational groups, and the rest of the Commercial organization.

What you'll do

• Evaluate aircraft availability and operations feasibility for potential charters’ business
• Interface with various operational groups (Domestic and International Airports, FBOs, Security, Catering Operations, IOC, Legal, Flight Operations, etc.) to coordinate departures, arrivals, aircraft servicing, and ground handling, and other related services for charter flights
• Provide occasional on-call support during nights, weekends, and/or holidays in addition to daily duties
• Manage, develop, and maintain relationships with customers 
• Providing guidance and oversight to other employees and suppliers, as needed, for the successful completion of assigned operations
• Build presentations for internal and external customers
• Provide a courteous and professional interface to internal and external customers with prompt responses and expert guidance
• Evaluate business processes for automation opportunities and make recommendations that utilize off-the-shelf Microsoft Office products such as Excel, SharePoint, Power Automate
• Implement automation recommendations through the use of macros/VBA/PowerQuery or other automation/analytics methods
• Drive consensus on business direction and customer portfolio development to best fit network strategy
• Assist in the development, training, and implementation of policy and procedures governing both internal business process and operational performance
• Ability to travel up to 25% of the time, including to international destinations

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelor's degree or equivalent experience/training
• Minimum 3 years' relevant experience 

Preferred Qualifications- Education & Prior Job Experience

• Graduate Degree
• 2 years’ experience in airline Network Planning, Revenue Management or Financial analysis

Skills, Licenses & Certifications

• Ability to solve complex problems and puzzles in a constrained and dynamic environment
• Ability to leverage understanding of the airline business and commercial goals to drive results and innovative solutions

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

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