Manage Events Services in accordance with ARAMARK’s standardized program to meet or exceed client expectations, while staying within established budget guidelines.
1. Establish and organize the implementation of the ARAMARK Events Services program in accordance with ARAMARK standardized procedures. To carry out the standardized ARAMARK work.
procedures and processes to ensure effective delivery of Events Services.
2. Make on-going improvement of the working efficiency and Events Services programs based on QPE results and action plan. Pay immediate attention to identifying and correcting highly visible quality.
3. Manage routines and make plan, take action of daily Events service, focus on significant conference reception and support, make out emergency preparedness；
4. Conduct Safety training to enhance safety awareness and provide a safe workplace.
5. Train and develop supervisors and below following ARAMARK Job Skill Training(JST) and Job Skill Review(JSR) training programs for new hire employees and existing employees.
6.Keep good internal communication and collaboration, problem-solving oriented to ensure smooth operations.
7.Establish good communication with clients, meet or exceed clients/customers requirements.
8.Provide financial forecast, monitor spending, and meet or exceed department budget within
established guidelines.
9.Enhance team building, manage staffing and performance of subordinates.
1.Education: College’s degree or above. Majored in Journalism and Communication, Public Relationship, Marketing is preferred.
2.Work Experience: Banquet managerial experience of Five-Star hotel at least 3 years, or relevant administrative working experience in large-scale enterprise.
3.Vocational Qualifications: Be familiar with relevant professional knowledge and operation standards. Be familiar with administrative management and SOP in enterprise.
4.Computer & Language: Proficient use of MS Office (Excel, Word, PowerPoint); CET-4 and above, oral-frequency is preferred.
5.Competency:
--Customer service oriented. Good communicate with customers to meet or exceed requirements.
--Ability to work under pressure. Be able to provide quick, effective, and creative solutions to problems.
--Good at planning on branding promotion and large-scale activities, strong planning capability and leadership.
--Integrity and high sense of responsibilities, work enthusiasm, professional dedication.
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