Job Description

📍 Location: In-Office – Dallas, TX

🕒 Full-Time (40 hours/week)

🏢 Company: A Maggie Film – A lifestyle media company specializing in digitizing, organizing, and editing family media

About Us

A Maggie Film is a growing lifestyle media company dedicated to preserving and enhancing family memories. We provide premium media organization and editing services with exceptional quality and personalized service.

We are seeking a Creative Operations & Project Coordinator to be the backbone of our operations—overseeing projects, managing workflows, and ensuring smooth day-to-day operations. This role requires a highly organized, proactive leader who can handle multiple responsibilities, streamline processes, and allow our leadership to focus on sales and growth. We’re looking for someone who loves small companies, wants to stay long-term, and grow with us.

Key Responsibilities

• Lead a small team, overseeing multiple projects simultaneously
• Learn and become an expert on our clients and the way our team functions
• Fully align with our mission and vision
• Ensure smooth operations and project completion with excellence
• Take radical responsibility for personal work, ensuring our owner’s mental energy is focused on growth rather than day-to-day management
• Work diligently, ensuring details are not missed and mistakes are minimal
• Step in wherever needed, including scanning, organizing, and editing photo books
• Maintain high competence in role to increase project completion and drive sales growth
• Develop and maintain strong systems to ensure no tasks are dropped and all details are accounted for
• Check the team’s work, including photo books, paying close attention to client preferences and company standards
• Anticipate needs—stay ahead of owner’s calendar and prepare accordingly
• Train new hires, create training videos, and improve existing systems
• Think creatively and care deeply about team members and clients, ensuring the best possible support and experience

Project Planning & Coordination

• Oversee media digitization, organization, and editing workflows from intake to delivery
• Create and manage project timelines to ensure deadlines are met
• Assign tasks and coordinate between creative and administrative teams
• Ensure client expectations and project goals are met with excellence

Office & Operations Oversight

• Manage schedules, meetings, and key deadlines and deliverables 
• Coordinate between teams to ensure efficient workflow and smooth operations
• Oversee administrative tasks, office organization, and vendor communications
• Identify and implement solutions for operational bottlenecks
• Act as the gatekeeper, handling inquiries, and prioritizing tasks
• Monitor and respond to the owner’s emails, ensuring timely and professional communication

Client & Team Communication

• Serve as the main point of contact for clients, keeping them updated on project progress
• Communicate with editors and administrative staff to align on project goals
• Gather client feedback and implement necessary revisions
• Be a warm, friendly, and professional presence in all client interactions, ensuring they feel valued and taken care of

Quality Control & Process Improvement

• Review final deliverables to ensure they meet company standards
• Identify inefficiencies and refine workflows for greater efficiency
• Implement feedback loops to continuously improve client experience and internal processes
• Ensure client media is properly archived and accessible
• Manage backups and security of sensitive family media

What We’re Looking For

We need someone who:

• Thrives in a fast-paced, detail-oriented environment and can manage multiple projects
• Takes initiative and acts independently and confidently, requiring little to no hand-holding
• Has strong organizational and problem-solving skills to improve efficiency
• Is a team player with a servant’s heart, ready to step in wherever needed
• Thinks creatively and proactively to support clients and team members

Qualifications

• 3+ years of experience in project management within a creative, digital or marketing environment
• Strong understanding of digital media workflows, asset management, and editing processes
• Excellent communication and client management skills
• Ability to multitask, prioritize, and meet deadlines in a fast-paced setting
• Proficiency in project management tools and media-related software

Why Join Us?

• Work with a passionate and small team dedicated to preserving meaningful family memories
• Opportunity to shape workflows and improve processes in a growing company
• Competitive compensation based on experience
• A chance to make a real impact and grow in a creative, dynamic environment

If you're looking for a role where you can take ownership, make a difference, and help build something special, we'd love to hear from you!

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