Job Description

Growing plumbing company is seeking a General Manager to help lead the internal operations. This is not just a job—it’s a mission-critical leadership role that directly supports our vision of delivering best-in-class service to our clients while building a company culture that values integrity, performance, and continuous improvement.

ONSITE - Located in Piedmont SC

Key Responsibilities

• Serve as a professional and trusted extension of the CEO, embodying and communicating the company’s mission and values.
• Translate high-level company vision into actionable strategies and ensure effective execution.
• Lead day-to-day operations across departments with a focus on consistency, clarity, and measurable results.
• Manage internal teams, hold leaders accountable to their deliverables, and drive performance using KPIs and company scorecards.
• Streamline workflow, enhance systems, and ensure all business processes align with our operating system.
• Act as the central hub for internal communication, team coaching, hiring, and staff development.
• Proactively resolve conflicts, build culture, and maintain a steady, motivating presence within the company.
• Collaborate with the CEO on strategic initiatives, reporting, and planning for future growth.
• Build the current and future organizational structure.
• Develop and implement performance standards and lead employee evaluations and corrective actions when needed.
• Identify, discuss, and solve challenges through a solution-oriented mindset.

Qualifications:

• Bachelor’s Degree required; MBA preferred
• 5+ years of experience in a leadership as an Operations or General Manager.
• Proven ability to manage operations, people, and process in a service-based business (trades experience is a plus)
• Excellent communication, delegation, and conflict-resolution skills
• High-level strategic thinking and analytical capability
• Confidence in leadership while remaining coachable and aligned with company culture
• A calm, steady approach to managing teams and driving accountability
• Strong computer literacy and comfort with operational software systems

What We Offer

• Opportunity to be a key leader in a growing small business in a high-demand industry
• Direct mentorship and collaboration with the CEO
• Career advancement and long-term growth potential

Benefits :

• Blue Cross Blue Shield Health Insurance
• Prescription Drug Coverage
• MetLife Dental & Vision
• Life Insurance
• Short & Long-Term Disability
• 401(k) Retirement Plan

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