Live Chat Agent (Full-Time and Part-Time) - Remote Job at Dadeland Animal Hospital Inc, Washington DC

NmpERWZFUzJ0a2pVWUk2Znh4bGJCbkJlOEE9PQ==
  • Dadeland Animal Hospital Inc
  • Washington DC

Job Description

We are looking for enthusiastic and customer-focused individuals to join our team as Live Chat Agents. In this role, you will provide real-time support to customers through online chat, ensuring an excellent customer experience by resolving inquiries efficiently and professionally. This is a remote position with both full-time and part-time opportunities available.

Key Responsibilities:
Customer Support: Engage with customers via live chat to address inquiries, resolve issues, and provide information about products or services.
Problem Solving: Identify customer needs quickly and deliver accurate and effective solutions.
Technical Assistance: Assist customers with technical support queries, including troubleshooting and navigating systems.
Documentation: Accurately document customer interactions and escalate issues when necessary.
Product Knowledge: Stay updated on company products, services, and policies to provide informed responses.
Team Collaboration: Work closely with other team members to improve service quality and share feedback for continuous improvement.

Qualifications:
Excellent written communication skills, with a focus on grammar, spelling, and clarity.
Strong typing skills with a minimum speed of [e.g., 40 WPM, if required].
Ability to handle multiple chat conversations simultaneously.
Customer service experience is preferred, but not required.
Proficiency in navigating online tools and systems.
Availability to work flexible hours, including evenings, weekends, and holidays as needed.

What We Offer:
Competitive hourly pay.
Flexible scheduling options (full-time and part-time).
Remote work environment.
Opportunities for career growth and skill development.
Paid training and ongoing support.

Join our team and become part of a dynamic and supportive environment where your contributions make a real impact on customer satisfaction.
Employment Type: Full-Time
Salary: $ 44.00 Per Hour

Job Tags

Hourly pay, Full time, Part time, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Vantage Search Group

Clinical Psychologist Job at Vantage Search Group

 ...We are seeking a full timeClinical Psychologist in Gulfport, MS. Specific Duties: The type of work may include, but is not limited to, the following: Practice within the guidelines of their state licensing board, American Psychological Association Ethical... 

Certified Mobile Notary Service

Entry-Level Loan Signing Agent Job at Certified Mobile Notary Service

Start your journey in the notary field as an Entry-Level Loan Signing Agent. This role is perfect for those seeking to break into the industry, with full support from NotarySigningAgentServices.com, including training and notary supply assistance. Key Responsibilities... 

Akumin

Refund Analyst Job at Akumin

 ...through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Kona Ice

Kona Entertainment Specialist Job at Kona Ice

 ...a growing company where each day will never be like the last. We participate in a wide variety of local activities, such as school events, sports, games, tournaments, large festivals, concerts, corporate events, neighborhood get-togethers, weddings, birthdays, and other... 

Allied Universal

Security Guard Patrol Driver Job at Allied Universal

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of...  ...Must have 1+ years of security Experience****Must have a valid driver license****We provide ALL training and uniforms****Full-time...