Job Description

Salary: $20.19 / hour

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

 

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Meeting & Events Coordinator provides support to meetings rooms and the conferencing operation by handling customer inquiries, processing reservations, and acting as a liaison between the client and the Conference Services Department.

Key Responsibilities:

• Assist with management of the shared mailbox to include sorting incoming requests and processing reservations as required.
• Respond to all e-mails and voicemails within 24 hours. Set up appropriate auto-replies when out of the office. 
• Coordinate details for events as assigned
• Utilize effective and timely communication with internal departments such as Food & Beverage, Audio-Visual, Transportation, and Conference Floor in order to meet customer requests. 
• Communicate to all relevant internal departments the specific needs of the client, both in advance of and during the course of meetings 
• Participate in scheduled team meetings, reviewing upcoming events, discussing relevant logistical matters, and identifying any potential challenges with the operation. 
• Knowledge of property layout, policies, procedures and all of the capabilities of the center in regards to meeting rooms and technology. 
• Make decisions in a timely fashion as to not disrupt or negatively impact the guest experience 
• Assist with daily placement of room meeting signs
• Perform all job duties in a professional manner and in accordance with company policies. 
• Greet clients and visitors in the building, offering support as needed. 
• Abide by the Uniform and Personal Appearance and Hand washing policies as outlined in the Associate Handbook.
• Follow all safety procedures to ensure a safe working environment

Preferred Qualifications:

• High School diploma or equivalent 
• Minimum of three years of experience in a conference center or corporate environment preferred 
• Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously 
• Excellent oral and written communication skills 
• Strong computer skills and knowledge of office technology/equipment 
• Ability to work calmly and effectively in stressful situations 
• Exceptional client service skills to exceed expectations 
• Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details 
• Maintaining a consistently professional approach, with a willingness to take ownership and responsibility both within and outside one’s job domain 
• Work schedule varies based on the needs of the client and operation 

Apply to Flik today!

Flik is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis. 

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely, for paid time off benefits information.

Req ID: 1429878

Flik Hospitality Group  

JEANNE M LANE  

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