Job Description

Job Description and Duties

Under the direction of the Administrative Staff Services Manger I, in the Office of Plan Licensing (OPL), the incumbent will be responsible for a wide variety of clerical duties for the OPL. Assignments include but are not limited to, the following duties: process and log orders, record and transcribe meeting minutes, process Statement of Time Charges, leave request forms and timesheets, screen all incoming telephone calls, process mail, order supplies, schedule pre-filing and conference calls, prepare and process travel expense claims and work on special projects pertaining to the eFiling system.

This position provides hybrid telework opportunities, with employees required to work in-person at least two days per week. Beginning July 1, 2025, all employees will be required to work in-person at least four days per week in alignment with Executive Order N-22-25. Employees must work from a location within California while employed at the DMHC.

Please let us know how you heard about this position by taking a brief survey: .

You will find additional information about the job in the .

Working Conditions

The DMHC utilizes a hybrid telework model to provide all employees with an avenue to telework while ensuring business and operational needs are met.

Remote-Centered employees are expected to maintain a safe and distraction free work environment at the approved alternate work location. Remote-Centered employees agree to adhere to the state telework policy, the DMHC's telework policy, and conditions cited in the Telework Agreement (STD 200).

Office-Centered employees are expected to maintain a dedicated workstation at a DMHC official worksite. Office-Centered employees are expected to work in a climate-controlled office or cubicle under artificial lighting.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

All applicants not currently employed by the DMHC will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your State application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment .

If you are using education to meet the minimum qualifications for this position, you MUST submit a copy of your college transcripts .

Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of the Knox-Keene Health Care Service Plan Act and its implementing regulations

• Knowledge of health care service plan programs and trends

• Ability to organize and establish simultaneous workload priorities and work under pressure

• Exercise a high degree of initiative, flexibility, and confidentiality

• Ability to work independently, as well as cooperatively and effectively with others

• Ability to professionally communicate both orally and in writing

• Ability to reason well and use good judgment

• Dependable, punctual, and excellent attendance

• Proficient use of the following software programs: Microsoft Outlook, PowerPoint, Word, Excel and other data base experience

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

To be considered for this vacancy, please complete all applicable fields on the application form, including a list or description of previous/current occupational experience in the duties performed section.

Electronic applications through your CalCareer account are highly recommended.

If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please notate RPA: 24-225  and Job Control: JC-481374  on your application.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification for Office Technician (General)is located at the top of this Job Announcement Posting under Minimum Requirements.

Foreign Degrees or Transcripts – Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DMHC accepts foreign transcript evaluations that are completed by one of the agencies approved by the .

PLEASE NOTE: If you are mailing your application, it must be postmarked by the final filing date. Hand delivered applications must be submitted no later than 4:30 p.m. on the final filing date. Applications slipped under the door at the Human Resources Office will be time stamped the following business day.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  In order to be considered for this position, you must submit a response to the following Supplemental Question with your application.  The Supplement Question response must be submitted on regular 8 ½ x 11 white paper, with one-inch margins, 12 point Arial font, no longer than one page, and address the following question:

  1. How does your experience and/or education meet the position requirements described in the duty statement?

  Application packages submitted without a Statement of Qualifications will be disqualified. 

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