Job Description
Job Description
We are seeking a dependable and skilled PC Technician to join our team. The ideal candidate will have 2-3 years of experience in break/fix support, particularly with Dell PCs, and will be proficient in imaging and deployment tasks. This role involves customer-facing interactions, utilizing tools such as SCCM, and requires strong listening and empathy skills to effectively assist end users.
Key Responsibilities:
Perform break/fix support for Dell PCs.
Handle imaging and deployment tasks with a slight possibility of assisting in larger deployment projects.
Utilize SCCM for customer-facing interactions.
Conduct annual PC rollouts, with a significant focus on this year's increased volume.
Upgrade systems from Windows 10 to Windows 11.
Communicate technical information clearly to non-technical end users.
Ensure compliance with background check requirements.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
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Skills and Requirements
2-3 years of experience in PC break/fix support.
Proficiency with Dell PCs and imaging processes.
Experience with SCCM and other customer-facing tools.
Strong listening and empathy skills to assist end users effectively.
Ability to explain technical concepts to non-technical individuals.
Dependable and reliable with a strong attention to detail.
Successful completion of a background check. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
[email protected].
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