Job Description

Project Coordinator Sr

Location: The role will be a remote position located in India.  

Insight at a Glance

• 14,000+ engaged teammate s globally
• #20 on Fortune’s World's Best Workplaces ™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

The Project Coordinator Sr is responsible for coordinating all aspects of a Service offering project. This job requires the facilitation and coordination of documented objectives, financial and service level project delivery tracking for Services resources and other project staff. The Senior Project Coordinator may be assigned to coordinate project delivery independent of an assigned Project Manager under specific conditions..

As a Project Coordinator Sr you will:

• Works closely with Supervisor, Manager and Operational Specialist to ensure project goals are accomplished. This includes client satisfaction, expected number of daily tickets, time, communication with clients and management and sales.
• Works independently to resolve most project coordination conflicts.
• Escalates problems and issues to the management as appropriate. This includes problems
• exceeding commitments with regard to response time, repair time, lack of spare parts, training or any other actual or potential client satisfaction problems.
• • Coordinates the efficient utilization of Insight resources including parts inventory, own time
• Completes and inspects all required documentation involved within a project to ensure accurate billing with respect to warranty or contract.
• Assist Project Manager(s) with the adherence and documentation of process and procedures.
• Act as liaison and/or interface to different business units.
• Assist Project Manager(s) with billing..
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Bachelor's degree (B. A.) from four-year college or university; or three years’ related experience and/or training; or equivalent combination of education and experience.
• Minimum 1-3 years’ experience in coordinating projects in the IT services, IT Operations or professional services industry.
• Experiences in specific technology areas include networking, storage infrastructure lifecycle services and enterprise systems at a minimum.
• Pursuit of Project Management Professional (PMP) certification desired
• Must have the ability to multitask and manage coordinate complex client facing engagements concurrently while maintaining client service levels and timelines..

What you can expect
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

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