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The Project Manager/ Sr Manager, Cargo is part of the Cargo Division. As a member of the Cargo Strategy team, this individual will play a critical role in defining and executing the vision, strategy, and roadmap for end-to-end cargo processes. This is a high-impact position that requires strategic thinking, attention to detail, and the ability to manage multiple projects in a fast-paced, evolving environment.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Lead cross-functional projects that enhance cargo operations, from planning through execution, ensuring alignment with strategic goals.
• Develop and manage comprehensive project plans, including timelines, milestones, risk mitigation strategies, and performance metrics.
• Collaborate with internal stakeholders (e.g., operations, compliance, IT, sales) and external partners to identify process improvement opportunities.
• Design and implement scalable, compliant, and customer-focused solutions across the global cargo network.
• Monitor operational performance and regulatory compliance, using data-driven insights to recommend and implement improvements.
• Serve as a liaison between business units and leadership, providing regular updates on project status, risks, and outcomes.
• Create and deliver executive-level presentations that communicate project value, progress, and impact.
• Support change management efforts, including training, communication, and stakeholder engagement.
Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in Business, Supply Chain, Logistics, Engineering, or equivalent military experience
• 3+ years of experience in project management, operations, or process improvement, preferably in transportation, logistics, or air cargo.
• Proven ability to lead complex, cross-functional projects with measurable outcomes.
• Excellent communication, collaboration, and stakeholder management skills.
• Proficiency in project management tools (e.g., MS Project, Smartsheet, JIRA) and Microsoft Office Suite.
• Ability to travel as needed, including to international destinations
Preferred Qualifications- Education & Prior Job Experience
• Master’s degree (MBA, MS in Supply Chain, or related discipline).
• PMP, Lean Six Sigma, or similar certification.
• Experience working in or with airline cargo operations or freight forwarding.
• Familiarity with IATA, TSA, CBP, and other regulatory bodies governing air cargo.
• Experience with data analytics tools (e.g., Power BI, Tableau) to drive insights and reporting.
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