Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

NmpyQWZrTzF0MGpWWUlPYnhoaGVCbnBaOUE9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time, Remote work,

Similar Jobs

Regions Bank

Cyber Security Analyst Job at Regions Bank

 ...or update your information by visiting and logging into the careers section of the system.**Job Description:**At Regions, the Cyber Security Analyst is responsible for analyzing, identifying, and documenting cybersecurity information and risks. This role will require... 

TEKsystems

Cloud Network Engineer Job at TEKsystems

 ...Key Responsibilities - Multi-Cloud Network Design: Design and architect...  ...using Cisco Identity Services Engine (ISE). Manage 802.1X...  ...and Switching: Utilize expert-level knowledge of traditional networking...  ...Advanced NetworkExperience LevelEntry LevelPay and BenefitsThe pay... 

Harlem Children's Zone

Safety Officer Job at Harlem Children's Zone

 ...renowned education and poverty-fighting organization based in New York seeks an enthusiastic, dedicated, and mission aligned Safety Officer with the Safety Department. The Safety Officer will bring a passion for the mission of Harlem Childrens Zone: break the cycle... 

H&E Equipment Services, Inc

Service Manager - Union City, CA Job at H&E Equipment Services, Inc

**Job Title:**Service Manager - Union City, CA**Job Requisition:**R0019073**Job Description:**H&E Rentals has an immediate opening for a Service Manager to join our team. The Service Manager is responsible for overseeing all service operations, including customer... 

SSP

Server Job at SSP

 ...period. Get paid faster. Another reason to join our team today! Here are a few things you can expect when you join our team as a Server Process orders and enter them accurately into the POS system. Receive payment from the customer and process change. Serve...