Technical Writer Job at ALTA IT Services, LLC, Winchester, VA

N3piQWZFT3dzRWpVWjRLY3dSaGVEM2RjL0E9PQ==
  • ALTA IT Services, LLC
  • Winchester, VA

Job Description

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

Documentation Specialist

Hybrid in Winchester, VA

Software Skills:

• Microsoft M365- Intermediate knowledge

• Adobe Experience Manager (AEM)

• Asana

• SharePoint

• Adobe Premier Pro (Intermediate/Advanced)

• Adobe Firefly

Key Skills Needed:

• Writing expertise

o Technical (e.g., step/action procedures) and creative writing (MSR engagement)

• Video Editing

• Critical thinking and quality decision making

o Adjusting priorities

o What content to put in the manual/what to not add

o Consider impact to the MSR/flow of the call

o Does this apply to CCO and BOD

o Is there any risk for dollar loss or increasing handle time

Tasks to be completed

• Update QS eNet Landing page

• Reworking/cleaning up the manual

o Update all QS Manual pages to searchable manual pages

• Archiving old eNet pages

• Organizing the SharePoint document library

o Ensuring we have a clean and easy to use Document Library and all outdated documents are archived

• Updating all the forms in SharePoint to Nintex that haven’t been

• Enhancing/updating the QS Leave Calendar in SharePoint

System One, and its divisions and subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Tags

Full time, Local area,

Similar Jobs

William Shine

Enrolled Agent Job at William Shine

 ...Job Description Job Description The Enrolled Agent will be proficient with individual, partnerships, C corporations, S Corporations, and Fiduciary tax preparations must be proficient in Lacerte Software . They will have an exceptional set of people skills when it... 

St. Joe County Public Library

Part Time Library Assistant Job at St. Joe County Public Library

 ...Essential Job Functions # Provide hands-on customer service. Assist patrons with library accounts and issuing library cards. Assist patrons in person or on the phone with transactions, such as using self-checks, fax/scanning, and printing. Perform circulation duties,... 

Georgia-Pacific

Maintenance Electrician Job at Georgia-Pacific

Your Job:Georgia-Pacific is seeking a self-motivated Maintenance Electrician with a strong electrical background to join our team at the Green Bay Broadway facility on a 12-hour swing shift. This position requires a thorough understanding of safe work practices and expertise... 

UCHealth

Medication Access Specialist Job at UCHealth

 ...from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment...  ...rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer,... 

Houston Methodist Hospital

EMT Paramedic - Part Time- Evenings - ED (Houston) Job at Houston Methodist Hospital

 ...At Houston Methodist, the Emergency Medical Technician (EMT)/Paramedic position is responsible for assisting in the delivery of patient...  ..., etc) regardless of selection below. ~ On Call* No TRAVEL****Travel specifications may vary by department** May require...