Job Description

Corporate Communications Specialist

Location: Concord, NC - Hybrid (3 days onsite)

Industry: Retail / Corporate Communications

Job Type: Full-Time

Position Summary

We are seeking a strategic and proactive Corporate Communications Specialist to lead internal communications and crisis communication efforts for a dynamic organization. This role is critical in shaping messaging that engages employees, aligns with business objectives, and protects the company’s reputation. The ideal candidate will have a strong background in storytelling, media relations, and crisis response, ensuring that both proactive and reactive communications are handled with clarity and precision.

Key Responsibilities

• Lead internal communications efforts, crafting and executing communication strategies that engage employees and align with company goals.
• Serve as a crisis communications lead, proactively managing reputational risks and responding to media inquiries, customer concerns, and urgent business issues.
• Partner with leadership to develop messaging for high-stakes situations, ensuring clear and effective communication during crises.
• Develop and execute communication strategies for key company initiatives, ensuring employees remain informed and engaged.
• Act as a strategic storyteller, identifying and crafting compelling content for internal channels (intranet, newsletters, digital screens, leadership updates, etc.).
• Support the preparation and training of company spokespeople, including executive leadership, for media engagements and public speaking opportunities.
• Create a variety of communications materials, including press releases, media statements, crisis response plans, talking points, and executive memos.
• Measure and analyze communication effectiveness, providing insights to improve engagement.
• Assist with planning and executing special projects, company events, and internal engagement initiatives.

Qualifications

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.
• 3-5 years of experience in internal communications and/or corporate crisis communications.
• Strong writing and editing skills with mastery of AP Style.
• Proven experience in crisis communications, with the ability to develop and execute rapid response strategies.
• Ability to translate complex business concepts into clear, engaging messaging.
• Experience managing multiple projects in a fast-paced, high-pressure environment with strong attention to detail.
• Proficiency in Microsoft Office Suite and SharePoint.

If you are a skilled communicator with a passion for internal engagement and crisis management, we’d love to hear from you!

Apply today to help shape corporate messaging and protect brand reputation.

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